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- Please treat all staff with respect
- Please do not ask for information about anyone other than yourself
- Please tell us of any change of name, address or telephone number so our records are accurate
- Please cancel your appointment if you are unable to attend
- Please be punctual, but be prepared to wait if your own consultation is delayed due to an unexpected emergency
- If you are waiting for a consultant’s letter or test results please allow sufficient time for these to arrive.